Terms of Service
Effective date: January 1, 2026
1. Acceptance of Terms
By accessing or using ForwardStep Floristry services, you agree to these Terms and our Privacy Policy.
2. Accounts
You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. Notify us promptly of any unauthorized use.
3. Courses and Certifications
- We may update course content to maintain accuracy and quality.
- Certification requires completing assessments and meeting defined criteria.
- We do not guarantee employment or financial outcomes.
4. Payments and Refunds
- Prices are listed in USD and may change without notice.
- Taxes may apply based on your location.
- Refunds: unless stated otherwise in a course description, requests are accepted within 7 days of purchase if less than 10% of content has been consumed.
5. Intellectual Property
All course materials, text, and assessments are owned by ForwardStep Floristry or its licensors and are protected by intellectual property laws. You may not reproduce or distribute content without permission.
6. Acceptable Use
Do not misuse the services, interfere with their operation, or access them using methods other than our published interfaces.
7. Disclaimers
Services are provided “as is.” We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement to the fullest extent permitted by law.
8. Limitation of Liability
To the maximum extent permitted by law, ForwardStep Floristry shall not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or data.
9. Indemnification
You agree to indemnify and hold us harmless from claims arising from your use of the services or violation of these Terms.
10. Termination
We may suspend or terminate access for conduct that violates these Terms or harms others. You may stop using the services at any time.
11. Governing Law
These Terms are governed by the laws of California, without regard to conflicts of law principles.
12. Changes
We may revise these Terms by posting an updated version. Continued use after changes constitutes acceptance.
13. Contact
Questions about these Terms: [email protected] • +1 (415) 555-0137