Frequently Asked Questions
What formats do you offer?
Courses run Online, In-person in select cities, or Hybrid with live intensives. Each course page lists its format.
How do certifications work?
You complete a series of documented assignments and a final assessment judged against published criteria. Certificates can be verified via unique IDs.
Do you guarantee jobs or income?
No. We provide rigorous training and practical tools. Employment and financial outcomes depend on many factors we cannot control.
What is your refund policy?
Unless a course specifies otherwise, refunds are available within 7 days of purchase if less than 10% of content has been consumed. See our Terms.
Are the courses accessible?
We design materials with captions, transcripts, and high-contrast layouts. If you need an accommodation, contact us at [email protected].
Do you teach foam-free mechanics?
Yes. Many courses prioritize foam-free techniques and water-wise practices. Check the Sustainability tag in the Catalog.
How much time should I plan per week?
Most learners plan 4–6 hours weekly. Use the Bundle Estimator in the Catalog to estimate totals.
Can I enroll my team?
Yes. We offer group enrollments with manager dashboards. Reach out via the Contact page.
Do you provide materials lists?
Each course includes a materials list with substitutions and allergy-safe alternatives.